Terms of service

These terms are an agreement between you and DashQuote Technologies LLC ("DashQuote", "we", "us"), a North Carolina limited liability company. They cover the DashQuote add-in for Microsoft Outlook, the DashQuote web pages, and dashquote.io (together, "DashQuote"). By using DashQuote you agree to them. If you use DashQuote for a company, you confirm that you can agree to these terms for it, and "you" means that company.

1. A product that changes

DashQuote is new and improving. Features may change, and some may be removed. We tell you by email before removing a feature you use.

2. What DashQuote does, and what stays your call

• DashQuote reads emails to find quote details, shows your team's past quotes, suggests rates, estimates money missed, and drafts replies.
• DashQuote never sends an email. Your people review every reply and choose to send it. You are responsible for the quotes and emails your team sends.
• Suggested rates, estimated miles, margins and money-found amounts are estimates to help you decide. They are not guarantees or professional advice.
• DashQuote doesn't connect to or replace your TMS, and it isn't your system of record.

3. Your account

People sign in to DashQuote with their Microsoft work accounts. You are responsible for who you add to your team and for what happens under your company's account. Tell us at admin@dashquote.io if you think someone is using it without permission.

4. Your data

Your data stays yours. You give us permission to store, process and show it only to run DashQuote for you, as described in our privacy policy. We don't sell or share it, pool it with other companies' data, or use it to train AI models. You confirm that you have the right to give us the data you put into DashQuote, including emails and files. When you ask, we delete your company's data as the privacy policy describes.

5. Acceptable use

Don't use DashQuote to break the law or anyone's rights; try to get around its security or reach another company's data; overload or disrupt it; copy, resell or reverse engineer it to build a competing product; or put in data you have no right to share.

6. Payment

• You're never charged without agreeing to a price first.
• If you subscribe, you pay in advance, monthly by card or yearly, through our payment processor (Stripe). Prices don't include taxes.
• You can change or cancel your plan yourself at any time in the billing portal. Canceling stops the next renewal; you keep access until the end of the period you paid for. We don't refund partial periods unless the law requires it.
• We tell you at least 30 days before a price change applies to you.

7. Support and availability

Support is by email at admin@dashquote.io. We aim to answer within one business day. There is no phone support. DashQuote is provided on a best-effort basis, with no uptime guarantee or service level agreement (SLA). It may be unavailable at times, for example during maintenance or an outage at one of our providers. If it is, Outlook keeps working as usual and you can read and answer email the normal way.

8. Other companies' services

DashQuote runs inside Microsoft Outlook and relies on Microsoft, Cloudflare, Anthropic and Stripe. Their own terms apply to their services, and we aren't responsible for them.

9. Ending

You can stop using DashQuote at any time. We may suspend or end your access if you break these terms, or if we stop offering DashQuote; in that case we give at least 30 days' notice by email where we can, and refund any fees you prepaid for time you can no longer use. After your account ends, we delete your company's data as the privacy policy describes.

10. Disclaimer

DashQuote is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that DashQuote will be uninterrupted or error-free, or that its suggestions or estimates will be accurate.

11. Limitation of liability

To the extent the law allows, DashQuote is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, loads or data. Our total liability for any claim about DashQuote is limited to the greater of the fees you paid us in the 12 months before the claim, or US$100.

12. Indemnity

You will defend and compensate DashQuote for claims by others that arise from your misuse of DashQuote, your breaking these terms, or data you put into DashQuote without the right to do so.

13. Governing law

North Carolina law governs these terms, without regard to its conflict-of-law rules. Any dispute goes to the state or federal courts located in North Carolina, and both sides agree to those courts' jurisdiction.

14. Changes to these terms

We post every change on this page with a new date, and email account owners before a material change takes effect. If you keep using DashQuote after a change takes effect, the new terms apply.

15. General

These terms and the privacy policy are the whole agreement about DashQuote, unless we sign a separate written agreement with you, which then takes priority. If part of these terms can't be enforced, the rest still applies. Not enforcing a right isn't a waiver of it. You may not transfer these terms without our written consent; we may transfer them to a company that takes over DashQuote, and we'll tell you if we do.

16. Contact

DashQuote Technologies LLC, North Carolina, USA
admin@dashquote.io